Welcome to Kidero, the  mobile app for parents who don’t want their little ones mindlessly scrolling or watching too much TV. The app offers 1000+ educational off-screen activities and games for all occasions. More information about the app is available at: www.kideroapp.com.

The publisher of the app is Kidero LLC, based in Armenia. (31/5 Norq 17^th Street, Yerevan, Armenia, 0011).

In the following we explain to you all processes that occur when using the app in connection with personal data, as well as the rights that you can assert as a user.

In this data protection declaration we explain to you:

• How certain legal terms that appear in the data protection declaration are to be understood according to the DSGVO.
• How you can contact us about your data.
• What rights you enjoy as a natural person according to the DSGVO.
• What devices are there within the app that collect and process personal data; Furthermore, what purpose the respective data processing serves and how you exercise your rights in this regard.
• Which other information on the data protection provisions of integrated or frequently used services are to be observed.

Subscription Renewal

Kidero subscriptions include “auto-renew”. This means that you will automatically be charged on a recurring basis, depending on the type of subscription you purchased. For example, if you purchase a 1-month Kidero “Microraptor” subscription, your subscription will automatically renew at the end of that 1-month period.

You must cancel your subscription prior to your auto-renew date to avoid additional charges. See below for steps on how to cancel your subscription. Cancellation steps will vary based on your device, so make sure you’re following the steps that apply to you. Deleting your Kidero App will not cancel your subscription renewal.

Subscription cancellation

Generally, all charges for in-app purchases are nonrefundable, and there are no refunds or credits for partially used periods.

Once you cancel your subscription, you’ll be able to use your Kidero subscription for the remaining days you paid for. Canceling a subscription doesn’t refund subscription payments, and previously paid subscription fees can’t be prorated based on your cancellation date.

Cancel your subscription

Subscriptions renew automatically unless you cancel your subscription. Deleting the Kidero App will not cancel your subscription. Follow the steps below to cancel your Kidero subscription.

iOS

To cancel your subscription using your iPhone:

1. Open your iPhone Settings
2. Tap your name, then tap Subscriptions
3. Select the subscription you want to cancel
4. Tap Cancel Subscription

For more guidance or support on canceling your subscription, please refer to Apple Support.

Android

Does your order number start with GPA? This means you made your purchase on the Kidero App for Android and you’re billed by the Google Play Store.

To cancel your subscription using your Android phone:

1. Open the Google Play app
2. At the top right, tap the profile icon
3. Tap Payments & subscriptions, and then Subscriptions
4. Select the subscription you want to cancel
5. Tap Cancel subscription

Having trouble? Contact Google Play Support for more help.

If you have any questions or comments about the data protection regulations, you can contact our support at any time: help@kideroapp.com

Explanation of terms according to Art. 4 DSGVO

The following terms are defined as follows in Art. 4 DSGVO and are used with the same within this data protection declaration. For the purposes of the regulation, the term denotes:

Personal data all information that relates to an identified or identifiable natural person (hereinafter “data subject”); A natural person is regarded as identifiable who, directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified;

Processing means any process or series of processes carried out with or without the help of automated processes in connection with personal data such as the collection, recording, organization, ordering, storage, adaptation or modification, reading, querying, use, disclosure by transmission, distribution or any other form of provision, comparison or linking, restriction, deletion or destruction;

Restriction of processing the marking of stored personal data with the aim of restricting their future processing;

Profiling means any type of automated processing of personal data that consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects relating to work performance, economic situation, health, personal interests, reliability, behavior, whereabouts or relocation of this natural person;

File system means any structured collection of personal data that is accessible according to certain criteria, regardless of whether this collection is managed centrally, decentrally or according to functional or geographical criteria;

Pseudonymization the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is stored separately and is subject to technical and organizational measures that ensure that the personal data are not assigned to an identified or identifiable natural person;

Responsible means the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data;

Processor a natural or legal person, authority, institution or other body that provides personal data processed on behalf of the controller;

Recipient means a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not;

Third party means a natural or legal person, authority, institution or other body, apart from the data subject, the person responsible, the processor and the persons who are authorized to process the personal data under the direct responsibility of the person responsible or the processor;

Consent of the person concerned means any voluntary, informed and unambiguous declaration of will in the form of a declaration or other unambiguous affirmative action with which the person concerned indicates that they are processing their personal data agrees;

Company a natural and legal person who carries out an economic activity, regardless of its legal form, including partnerships or associations that regularly conduct economic activity;

Violation of the protection of personal data a breach of security which, whether unintentional or unlawful, leads to the destruction, loss, alteration or unauthorized disclosure of or unauthorized access to personal data that is transmitted, stored or otherwise have been processed;

Contact information regarding your data

The data controller for the “Kidero” app is:

Kidero LLC

31/5 Norq 17^th Str.

0011

Yerevan, Armenia

help@kideroapp.com

In order to exercise your rights, which we explain in the next point, contact us using this contact information. A separate data protection officer was not appointed due to the size of our company.

Your rights as a user of our website

Your rights as a user of our website

Right of access for the data subject – The data controller makes it easier for the data subject to exercise their rights. In certain cases, the person responsible may only refuse to take action on the basis of the data subject’s request to exercise his or her rights if he can credibly demonstrate that he is not in a position to identify the data subject. These cases are set out in Article 11 (2) of the DSGVO.

Right to correction – The data subject has the right to demand that the person responsible immediately correct any incorrect personal data relating to them. Taking into account the purposes of the processing, the data subject has the right to request the completion of incomplete personal data – including by means of a supplementary declaration.

Right to deletion (“right to be forgotten”) – The person concerned has the right to demand that the person responsible delete personal data concerning them immediately, and the person responsible is obliged to delete personal data immediately.

Right to restriction of processing – Under certain conditions, the data subject has the right to request the controller to restrict processing.

Notification obligation in connection with the correction or deletion of personal data or the restriction of processing – The person responsible shall inform all recipients to whom personal data has been disclosed of any correction or deletion of personal data or a restriction of processing in accordance with Article 16, Article 17 paragraph 1 and Article 18 unless this proves impossible or involves a disproportionate effort. The person responsible informs the data subject about these recipients if the data subject requests this.

Right to data portability – the person concerned has the right to receive the personal data concerning them, which they have provided to a responsible person, in a structured, common and machine-readable format. When exercising their right to data portability in accordance with paragraph 1 of the DSGVO, the data subject has the right to have the personal data transmitted directly from one person responsible to another, insofar as this is technically feasible.

Right of objection – The data subject has the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 paragraph 1 letters e or f; this also applies to profiling based on these provisions.

The data subject has the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Article 6 paragraph 1 letters e or f; this also applies to profiling based on these provisions.

Data processing when using the “Kidero” app

The following personal data is collected when purchasing, registering and using the app:

Payment details:

• Surname
• Username
• Mobile number
• Location
• Login data (including IP address)

The data collection and processing is based on a legitimate interest in accordance with Article 6, Paragraph 1, Sentence 1, Letter f of the DSGVO. Your data will be collected and processed for the following purposes:

• Ensuring that the app works properly
• Enabling app and in-app purchases
• Individual contact options for contractual questions
• Understanding user behavior to improve our apps and offers
• Sending of personalized direct mail

Data that we collect is stored on our servers. In order to protect your data as well as possible, we have anchored strong security mechanisms.

Third party providers that we use for data collection and processing.

We work with the following specialized third-party providers to collect and process the above-mentioned data. These in turn each have a DSGVO-compliant data protection guideline, each of which is listed below with a link. In addition, there are contracts for order processing with Kidero LLC.

RevenueCat

RevenueCat is a service that enables subscription and payment processing. This enables us to manage the subscriptions to our apps. The company is based in the United States. You can find the privacy policy here: https://www.revenuecat.com/privacy

Google Firebase

Google Firebase is a service that helps developers ensure and improve the functionality of their app. The company is based in the United States (1600 Amphitheater Pkwy, Mountain View, CA 94043, United States). You can find the privacy policy here: https://firebase.google.com/support/privacy

Google Analytics & Google Ads

Google Analytics and Google Ads make it possible to track user behavior for the websites and apps. Google Ads can be used to display relevant advertisements. The company is based in the United States (1600 Amphitheater Pkwy, Mountain View, CA 94043, United States). You can find the data protection declaration here: https://policies.google.com/privacy

Apple Search Ads

We use Apple Search Ads to advertise our app in the iOS App Store. The company is headquartered in the United States (Infinite Loop, Cupertino, CA 95014, United States). You can find the privacy policy here: https://www.apple.com/de/legal/privacy/

In App Purchases

In order to enable in-app purchases, we work with the app stores in Android and iOS.

Link on YouTube

In the app you will find links to the video platform YouTube. In doing so, YouTube collects and processes user data. The company is headquartered in the United States (901 Cherry Ave, San Bruno, CA 94066, United States). You can find the data protection declaration here: https://policies.google.com/u/2/privacy?hl=de

Data processing for our “Kidero” newsletter

If you register for our newsletter via our website, we will send you the requested information via the Mailchimp service. For this purpose, Mailchimp collects the following data from you:

• E-mail address
• Login data (including IP address, notification of opening of an email)

The company is based in the United States. You can find the data protection declaration here: https://mailchimp.com/legal/privacy/

Kidero Return Policy

We do not accept returns, exchanges or refunds. All sales are final.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited the United States. Please note that Kidero products are manufactured on demand at the time of the order. Images shown online are for display purposes only. Due to the manufacturing processes involved, actual product received may vary slightly from piece to piece in terms of color and placement of the artwork.

TERMS AND CONDITIONS GOVERNING PURCHASES MADE THROUGH THE WEBSITE AND APP

Please read these Terms of Service carefully before accessing or using our website and app. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time here. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website and/or app. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website and/or app following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

To the fullest extent permitted by law, we reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Kidero LLC is not responsible for the accuracy and truthfulness of all information provided in the application and on the site. We are also not responsible for any ideas posted in the app’s chat by other users. Please do not leave children unattended during our activities.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

To the fullest extent permitted by law, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site and app is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site or app is at your own risk. To the fullest extent permitted by law, we reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. To the fullest extent permitted by law, we shall not be liable to you or to any third- party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website and/or app. These products or services may have limited quantities.

Closing word

Thank you for your interest in our app and website offers. This Terms of service came into effect on August 1st, 2023. If something changes in the data protection regulations, we will inform you.